Shipping & Returns

Shipping

Standard shipping is $12 for merchandise orders of $200 or less. Orders with a merchandise subtotal over $200 receive complimentary standard shipping. The shipping charge and complete order total are shown before payment.

Delivery timing begins after an order has been processed and may vary by destination or during high-volume holiday periods. When your order ships, we’ll email the carrier, tracking number, and available delivery estimate.

Returns

We accept returns only for defective products or products that arrive broken in the box due to shipping mishandling. We do not accept returns for a change of mind, color or size preferences, or other reasons unrelated to a defect or shipping breakage.

Defective products or shipping breakage

Please contact us with your order number and a description of the defect or breakage. Keep the item and its packaging, and take clear photos so we can review the issue and provide the appropriate next steps.

Requesting an eligible return

For a defective product or an item that arrived broken during shipping, send a message through our Contact page and choose Returns as the topic. Include your order number and describe the issue so we can assist you.